Legal
Privacy
Last updated: 14 September 2026.
Account information
nou processes the information needed to provide and secure your account and access to CRD. Privacy requests can be sent to hello@thenou.app.
Clinical content
Clinical content remains under the responsibility of the clinician or organisation using the service, subject to the agreement and deployment model in place. Minimise identifiable patient information and follow the governance requirements applicable to your practice.
Service operation
CRD may process account, security, clinical and service information necessary to provide the workspace. Routine transactional email is designed not to contain clinical case content.
AI-assisted features
Where an AI-assisted feature is enabled, submit only the information necessary for the task. AI-assisted material remains subject to clinician review and does not replace professional judgement.
Retention, rights and organisational use
Retention, deletion, data-subject rights, controller/processor responsibilities and any transfer safeguards depend on the applicable law and deployment. Organisations using identifiable health information should complete the governance and contractual work required for their intended use.
This notice is provided for transparency and is not legal advice.